1. Identify the right connector for your vehicle (CCS, CHAdeMO or Type 2). You can check this by looking at your vehicle’s charge port and matching it to the connector.
2. Take the connector from the holster, support the cable, and plug it securely into your vehicle’s charge port. Please ensure not to stretch the cable or put it into the car at an awkward angle.
3. Tap your debit/credit card, or contactless payment device (e.g., Apple Pay, Google Pay, or a fuel card) on the payment terminal.
4. The system will reserve a pre-authorisation from your account (this is released once your session is complete).
5. Wait for the connector to lock into your vehicle, you may hear some clicks as the charger communicates with your car.
6. Check the charger screen. Once it moves from “preparing” to “charging,” you’ll see a battery icon, time, and kWh increasing.
7. When finished, tap your card again or press STOP on the screen, then wait for the connector to unlock before returning it to the holster.

If you would like to watch an instructional video, please watch click here: YouTube Tutorial