Using the ‘account’ area on the bottom navigation, you will find a section called ‘security and privacy’. Here you will find an option to ‘close account’ which will delete your account.

This will mean that you can no longer access this account and the account will be closed. However, as per our Terms and Conditions we do retain your information for a period of seven years as part of our payment regulations.

For full removal of your account information from our systems, please email us at support@gridserve.com. Make sure to send the email from the address linked to your GRIDSERVE app account. Our team will assist you with the process.

Please note, once you choose to close your account, you cannot undo this.